How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Richmond Car and Truck Center is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

Customer Lobby
17 Reviews
5 out of 5 stars
Sort by: Latest review first / Highest rating first
Dale Sulfridge 05 Jun 2017
I have had several opportunities to work with Brad and Mike of Richmond Car and Truck and each time has been a very pleasant experience. They are professional, helpful, and easy to deal with. If you want to be treated with respect when it comes to trading or buying an auto, go talk to these guys. Th...ey are great!!! Show more
5 rate
Glenn Smith 01 Jun 2017
My wife and I couldn't be happier with our experience with Brad and Mike. They treated us like they have known us for years. We drove up from Tennessee and we were not disappointed with our vehicle. It was just as described on the website. We got a great price for our trade. When we got there Brad most of the paperwork done and everything went smooth and quickly. They even handled the tag transfer for us. They stand behind what they sell also. When we discovered a small problem during our test drive Mike and Brad immediately jumped on the problem and we all thought we had it resolved that day. After we got back to Tennessee and this small problem returned I called Brad. He arranged to send someone with a loaner vehicle to meet us halfway between our home and their dealership. They took our vehicle back to Richmond, resolved the problem to our satisfaction, and met us again to return our vehicle. They did not have to do this and a lot of other dealerships would have just said too bad. It was refreshing to deal with honest people like Brad and Mike. I highly recommend this dealership to anyone. I would absolutely buy from them again and plan on doing so. Show more
5 rate
Jim Harris 23 May 2017
We recently bought a truck from Richmond Car and Truck Center. We agreed upon a deal quite easily. Joe, Brad, and Mike were friendly, professional and worked as a team. The facility is very comfortable and provided a covered area for easy transfer of items from a traded vehicle into the truck we pur...chased. After getting the truck home, we felt we needed to spend some money on it and called to see if there would be a possibility that they might help us out. Again, we were able to come to a mutual agreement. They even mailed us items we inadvertently left in the vehicle we traded. We love our truck! If you are looking for a vehicle, we would highly recommend that you check out Richmond Car and Truck Center! Show more
5 rate
Josh J 11 May 2017
Best car buying experience I have ever had! They have very good prices, the cars are always in great condition, and you can not beat the warranty company that they use. There is a reason that Mike and Brad sell a lot of cars, because they do things right and they treat people right! I plan on buying... my next vehicle from them, and the next few after that. Show more
5 rate
Kayci Sandlin 10 May 2017
This was truly the best experience I have ever had with a dealership. They made it so easy to purchase a vehicle. Prices are great and the people are great! I will definitely be telling everyone about them!!!!
5 rate
Kevin Murach 31 Mar 2017
The buying experience at RCTC was very pleasant. Mike (the owner) was very nice to deal with. It was my first time buying a car and he made the whole process as painless as possible. He worked to get me the financing I wanted and was very transparent in his dealings. There was also no pressure to bu...y, which I really appreciated. Mike made the transaction feel more like a conversation. Also, after I pointed out some paint damage on the side skirt, Mike offered to have that part re-painted at no extra charge, which I really appreciated. The dealership itself is very well-appointed and the other staff were kind and easy to interact with. I would purchase from RCTC again. Thanks Mike! Show more
5 rate
Wayne Staggs 18 Jan 2017
Great experience, no hassle at all. Would shop here again in the future.
5 rate
Please speak with our trade advisor for more information.